ChatLane (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at getchatlane.com and app.getchatlane.com.
Information We Collect:
- Name, email, phone number (for CRM use)
- WhatsApp numbers and messages (for service delivery)
- Payment and billing details (via PayU)
- Device and usage data (via Google Analytics / Firebase)
How We Use Your Data:
- To provide access to the WhatsApp CRM platform
- To deliver automated WhatsApp messages
- To process payments
- To communicate important service updates
Third-Party Services:
- WhatsApp Cloud API (Meta)
- Firebase (auth & analytics)
- PayU (payment gateway)
- Google Analytics
Your Rights:
You can request data access, deletion, or correction at any time. Contact us at [your-email]@getchatlane.com.
Security:
We use SSL, hashed tokens, and secure servers to protect your data.
Contact Us:
privacy@getchatlane.com