We value our customers and strive to provide reliable WhatsApp CRM services. As ChatLane offers a digital SaaS platform, we follow this refund policy:
Eligibility for Refund:
- Refunds are only issued for duplicate payments or unintentional billing errors.
- No refunds will be issued for consumed quota or active use beyond 24 hours of purchase.
Cancellation:
You can cancel your subscription at any time, but no prorated refunds will be provided.
How to Request a Refund:
Email us at refund@getchatlane.com within 3 days of the transaction. Include:
- Your registered email
- Payment ID
- Reason for refund
Refunds will be processed within 5-7 business days if approved.
Contact:
refund@getchatlane.com